Category Hurdles for Authors on Amazon

I wrote the blog post “Puzzling Out Amazon Categories for Books and Products” for my company Miller Mosaic blog. I highly recommend you read that blog post first before reading this one.

Why am I now switching what in essence is part 2 of that original post to this blog?

The detailed information in this post is for authors rather than for a general audience.

I have made some interesting discoveries since trying to follow Aggie Villanueva’s advice as described in the above blog post. In fact, I’m thinking about writing an ebook with this information in more detail because it is so important and so hidden.

Let’s begin:

I followed Aggie’s advice about researching specific sub-categories for my books and ebooks on Amazon.

Changing the book categories was not that difficult because via authorcentral.amazon.com you can actually talk to a real person, who can make these changes. But only for the book categories — not the Kindle categories.

Then I used the email contact form on kdp.amazon.com to ask for changes in the Kindle categories. I got a long email back explaining how I had to first remove the old categories myself and then email Kindle Direct Publishing (KDP) to add the new ones.

If you go through the KDP information fields when submitting an ebook, you are only allowed to choose a category that drills at most down one level below the top level.

But the advantage, as Aggie explains, is in drilling down as many levels as possible.

This is why, once I removed the old categories, I had to ask KDP to add the drilled-down new categories rather than add them myself. These lower levels are not available through the information fields.

Got that? Makes no sense to me. If I had designed the info fields, I would have allowed authors to drill down themselves as far as the categories go.

Next hurdle: You must have uploaded your book to KDP yourself under your own login. If you used an ebook conversion company that uploaded under the company’s login, you cannot make any changes yourself. You must ask the company to do so.

And here’s the real pitfall. I was told that the company that had converted one of my books was only allowed to add one drilled-down category, whereas I could add two if I were the publisher via KDP (as I knew from Aggie’s book).

This is when I began to understand the difference between self-publishing and indie publishing. And right after I understood the difference, I read this explanation in Jeff Benningtons’s book THE INDIE AUTHOR’S GUIDE TO THE UNIVERSE:

I’ve been down the roads of self-publishing and what I call indie publishing. An indie author, in my opinion, is in complete control of their publishing project, including cover design, pricing, editing, formatting, and ownership of the ISBN …

A self-publisher, as I see it, is one who contracts a pay-to-publishing business ….. or any other service that charges to publish an author’s book.

Okay, I did not realize this distinction until my newest author efforts with Amazon and Kindle.

And this is a major WARNING, so be sure to think about what this means.

UPDATE: If you only have a Kindle ebook and there is no physical book on Amazon, you may want to try to change the book categories listed along with your Kindle categories on your ebook’s Kindle page. Here is the response I got back from KDP when I asked that a book category be changed at the same time that a Kindle category be changed:

Please note, ‘Books >’ categories automatically generate from the ‘Kindle >’ categories selected for your titles, therefore we cannot manually set these for you.

This is important to remember because it partially explains why your book categories listed on a physical book on Amazon may not be the same as the book categories for the same book in Kindle format on the Kindle page (which I just discovered is the case with my novel Mrs. Lieutenant).

Click here to read follow-up post “Pricing Hurdles for Authors on Amazon”

© 2012 Miller Mosaic LLC

Phyllis Zimbler Miller is the author of fiction and nonfiction books. Her newest fiction book is CIA FALL GUY (on Kindle Select here — free for Amazon Prime members), the idea for which came from a May 1972 bombing of the U.S. Army’s Officers Club in Frankfurt, Germany.

Read more about the backstory of this book at www.CIAFallGuy.com and then email Phyllis at pzmiller@millermosaicllc.com if you would like to consider writing a review on the book’s Amazon page. Phyllis will email you a Kindle mobi format, epub format, or pdf format for reviewing.

8 Comments

  1. Hi Phyllis, just a note to let you know that I’d love to know more details of your situation. I continually talk to authors about this and will be updating my book when I get enough responses and details.

    I frequently change both my Kindle and Print book categories right in my Author Central profile. I wrote detailed instructions about it in my book so people could easily follow through both on line and using the phone.

    Do you have an Author Central account on Amazon? And does the book you are referring to show up in it? Then you should be able to change categories, description, etc. for both print and Kindle equally.

    The key word being SHOULD. Let me know how it is with your own situation, because we all need to know the details on the procedures for those who’ve had a publishing house of any kind place their books for them.

    Of course I am my own self publisher and have full access to that profile and also the KDP account in my name. So I encounter none of these problems. But I hear that many, such as yourself and traditionally published authors, go through Hades on simple procedures like these, all because you’ve lost control of your book.

    Keep me posted, my friend!
    Aggie

  2. Aggie —

    I definitely have an Author Central account and frequently use the “call” option since I learned it from a white paper report of yours.

    When I talk to the Author Central people, they insist they can only make changes for the book and that I must make any Kindle changes via email from the kdp part of the Amazon site.

    Until my experience with HOW TO SUCCEED IN HIGH SCHOOL AND PREP FOR COLLEGE, I did control all my own accounts. My terrific ebook converted uploaded in my name and login.

    When I went with an ebook conversion company because a textbook site was promised as part of the uploading package, I did not realize the uploading to Kindle would NOT be in my name or login.

    It is only since trying to make the Kindle category changes for this ebook have I learned this sand trap. I am now in the process of trying to get back control of this particular ebook.

    And partly because of this sand trap, I have just learned how to do the html ebook conversion myself. I do want to control all aspects of my books.

    This is something that authors need to be very careful about. As Jeff Bennington says, there is a difference between self-publishing and indie publishing, which I learned the hard way.

    As always, thanks for all your help,
    Phyllis

  3. You’re so right. It is a minefield we must make it through alone. That’s why I wrote my book, and I look forward to reading yours.

    My next project is an expansion based on my white paper: What You Don’t Know About POD & Self Publishing Can Ruin You. http://promotionalacarte.com/shop/what-you-don%E2%80%99t-know-about-pod-self-publishing-can-ruin-you/ It talks about exactly these pitfalls you are talking about and much more.

    Yes, I know what you mean about the conversion services uploading for us. One of my books was edited and converted by the wonderful Lillie Amman, but I gave her my Kindle and CreateSpace login info and she uploaded to my own accounts, in my name.

    You are so right. It is a minefield we must make it through alone. I am beside you crusading to get these pitfalls known to writers.

  4. Minefield is such a good name for this process — I have to “gird my loins” for battle again today for getting back control of one of my books.

    Very excited to read your next project based on your white paper “What You Don’t Know About POD & Self Publishing Can Ruin You.”

    And we do have to share the information nuggets we uncover with as many authors as possible. Do need for others to slug through the mud as we have.

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